Cutover Lead

We dont believe cutover stops the moment data migration is completed. From experience, Business Readiness, Hypercare and system configuration can often run 1-2 months after service transition from the legacy system.

  • Go live approval from the exco & system owner.

  • Business Change & D365 Reporting

  • Operational Readiness

  • Migration of user, master data and transactional data from the legacy system to the new target solution.

    • Solution QA & CAB.

    • Hypercare support strategy.

    • Service desk roles & responsibilities

    • End user / self service support process

    • 3rd Party escalation

  • Cutovers often occur over a weekend, often off-shore, inline with operational reporting cadence.

    Strategic resource planning is critical to go live success.

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